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Troubleshooting
Reference to the troubleshooting guide for the agent.
Necessary endpoints
If you employ a firewall, ensure that these endpoints are whitelisted. All connections originate with an outbound request, so if a stateful firewall is utilized, only outbound rules are necessary. The following table lists the necessary endpoints for an to function properly:
| Address | Protocol | Port | Description |
|---|---|---|---|
| 168.220.81.59 | TCP | 1883 | Enclave MQTT broker |
In addition to these static endpoints, the agent will need outbound access to the following URLs as these do not have static IP addresses and may change over time (:443 outbound):
Lastly, your agent will require access to any beacons that are deployed in your organization. Reference the relevant addresses in the Enclave management console (EMC).